Finding a mortgage couldn’t be simpler. It starts with an initial call where we listen to your future plans, and discover whether you’re staying put, selling your home, or buying your first property. You’ll learn how we work, then the ball is in your court to decide if we’re a good fit.
Like the sound of what we’re about and how we can help you? Let’s get to work. You’ll receive our terms of business, privacy notice, and a lender panel list. We’ll also ask for your bank statements, proof of income and proof of deposit at this stage, then we’ll organise and send an agreement in principle. Doing this early in the process makes things far quicker further down the line.
With all our ducks in a row and everything we need in one place, we’ll begin securing an offer for you. Based on what we’ve learned about you, we’ll find you a mortgage deal that matches your goals and plans for the future.
It might sound like a given, but when you use our services, you can talk to a human at any time. You wouldn’t believe how many advisers lack that personal touch, which is especially important at this stage. While you’re waiting for your application to be accepted, we’ll be here to keep you updated, answer your questions, and offer reassurance from application to completion.
Got questions for us? Excellent, because we love answering them. People at all stages of the home-buying journey come to us with many queries, so we’ve compiled some of the more frequently asked ones below.
Not at all. The initial meeting is simply a chance to explore whether we’re a good fit for your needs. We’ll outline what we can offer, and then the decision is entirely yours.
We’ve got you covered. If James is on annual leave, a trusted locum will step in and look after things in the meantime, ensuring your application or policy continues to progress smoothly.
We recommend allowing around 45 to 60 minutes. That gives us enough time to understand your situation, explain how we work, and answer any questions you may have.
The best way to understand the difference we make is to hear it directly from the people we’ve helped. Here, you’ll find a selection of testimonials and recent survey results that give you a flavour of how we work.
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